Warranty Terms And Conditions

Warranty terms and conditions

The conditions below describe the prerequisites and scope of our Warranty.They do not affect your statutory rights or the obligations of your retailer and your contract with them.We provide Warranty cover for this appliance subject to the following conditions

1. In accordance with the undermentioned conditions,we will rectify defects affecting the appliance which are clearly attributable to material and/or manufacturing faults,provided they are reported immediately after being identified,and within 90 days of the date of purchase (Warranty period).

2. The Warranty will not extend to fragile items such as glass or cosmetic parts or consumable items such as light bulbs.

3. Warranty liability will not be triggered by minor variances from normal features which are no significance to the appliances value or fillness for purpose,or damage caused by the chemical or electrochemical effects of water and generally by exceptional environmental conditions,inappropriate operating conditions,or appliance having come into contact with unsuitable materials. likewise ,no Warranty liability will be accepted if the defects stem from transport damage for which we are not responsible,improper installation and assembly,Improper use,to also include where an appliance has been used in a non domestic environment,poor maintenance or failure to observe operating or assembly instructions.

3. We reserve the right to invalidate the Warranty.

a. If repairs or other interventions are performed by persons not authorised by us to take such action,or if our appliances are fitted with non-original spare parts, extras or accessories.

b. In the event of physical or verbal abuse towards any member of staff.

4. Warranty provision will be free of charge and we will decide whether this will take the form of a repair or replacement of the appliance. Small appliances or vacuum cleaners that can reasonably be transported or posted may need to be handed over or shipped to our customer service centre. All other appliances will be repaired on site. A purchase receipt must be presented in each case. Replaced parts pass into our ownership.

5. In the event of a replacement appliance being supplied,we reserve the right charge an appropriate monetary offset in respect of the period if use already enjoyed.

6. The provision of service under Warranty neither extends the tern of the Warranty nor sets in motion a new warranty period. The warranty period for spare parts fitted ends with the expiry on the appliance as a whole.

7. Other claims in respect of compensation for consequential loss are excluded,except where such liability is legally mandatory.
The Warranty conditions apply to appliances purchased in the United Kingdom and Republic of Ireland. If appliances shipped to other countries feature the appropriate technical conditions (e.g. voltage, frequency, gas types, etc.) for the climatic and environmental conditions in thr country concerned, the terms of the Warranty will apply. Provided a local customer service network exists. Appliances purchased outside the United Kingdom and Republic of Ireland are subject to the Warranty comdions published by the appropriate local representative office of that country. These can be obtained via the specialist dealer from who you brought the appliance, or directly from our local representative office.

Hoys electrical
1 Sheridan street, leicester, le2 7nh.

Telephone 07732045350